Our Vision and Mission

Our vision evolves around:

– Compliance with our partners’ commitments and current legislation and

regulations;
– The relationship of proximity by our availability and our liability in all requests
from our partners;
– Speed and rigor in service rendered;
– The implementation of material and human resources for the achievement of
missions;
– Training and retraining staff.

Our mission includes inter alia:

– Expertise on damage from transport damage;

– Expertise on goods in different transport way;
– Determining the nature of the damage and its importance, its causes, and origins;
– Recovery Actions against the third party through letters of protest (LOP),
precautionary measures, damage assessment, letters of understanding (LOU);
– Prevention of transport risks;
– Store inspection;
– Checking, monitoring, and tracking stocks.